Privacy Policy for Wildflower Therapy Group

At Wildflower Therapy Group (www.wildflowertherapygroup.com), your privacy and the protection of your personal health information are of the utmost importance. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personally Identifiable Information (PII): such as your name, email address, phone number, and other contact details when you interact with us.

  • Protected Health Information (PHI): including health history, diagnoses, treatment information, and other sensitive health data provided during consultations, therapy sessions, or through online forms.

  • Payment information: for processing transactions related to services provided, including credit card details.

  • Usage data: such as your IP address, browser type, and pages viewed to help us enhance the website experience.

2. How We Use Your Information

We use the information we collect in compliance with HIPAA guidelines to:

  • Provide and coordinate therapeutic services.

  • Schedule appointments and manage client communication.

  • Process billing and payment transactions.

  • Respond to inquiries and requests.

  • Ensure compliance with legal obligations and protect our rights.

  • Analyze website usage to improve user experience.

3. HIPAA Compliance and Sharing of PHI

We adhere to HIPAA’s Privacy Rule and the Security Rule to protect your PHI. We do not share, sell, or rent your PHI to third parties except as permitted or required by HIPAA, including:

  • Business Associates: third-party service providers (e.g., billing services, IT support) that assist us in operating our practice, who are required to sign Business Associate Agreements (BAAs) ensuring the confidentiality and security of your PHI.

  • Healthcare providers: with your authorization, we may share your health information with other healthcare professionals involved in your treatment to coordinate care.

  • Legal authorities: when required by law, court order, or to protect our rights, PHI may be disclosed as necessary.

4. Data Security and HIPAA Safeguards

We take all necessary administrative, physical, and technical safeguards to protect your PHI in accordance with HIPAA’s Security Rule. These safeguards include:

  • Encryption of PHI during transmission using SSL (Secure Socket Layer) technology.

  • Access controls to limit access to PHI to authorized personnel only.

  • Regular monitoring and review of data handling practices to ensure compliance.

Despite our best efforts to safeguard your data, no method of electronic transmission is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookies through your browser settings. Disabling cookies may affect certain website features.

6. Your HIPAA Rights

Under HIPAA, you have specific rights regarding your PHI, including the right to:

  • Request access to your PHI.

  • Request amendments to incorrect or incomplete information in your health records.

  • Obtain an accounting of disclosures of your PHI.

  • Request restrictions on the use or sharing of your PHI.

  • Receive confidential communications by alternative means or locations.

  • File a complaint if you believe your privacy rights have been violated.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or as required by law. Any updates will be posted on this page, and the revision date will be noted.

9. Contact Us

If you have questions or concerns about this Privacy Policy, your privacy rights, or HIPAA compliance, please contact us at:

Wildflower Therapy Group
info@wildflowertherapygroup.com